Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Katy come from postal codes 77450, 77449 and 77493.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,064 ratings
Thank you!
Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Sugar Land and Katy.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land | TV | |
| Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- #ThisIsTexas #HookEm #Ready2Reign #CowboysNation (@vmg2723) reported fromKaty, Texas
@Xfinity , your customer service system is unbelievably bad. Every call in, is the most frustrating thing any person will ever go through. #maybetimetocancel
- Danielle Weston (@Dany_Weston) reported fromKaty, Texas
@passthegravypod I have been having the same issues @notpatdionne is having with @Xfinity dropping out constantly is been 4 weeks #ptgnotcool do you know how hard it is to explain down internet to a ******* 4 yr old,
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- EJSenior (@EJSenior83) reported fromCinco Ranch, Texas
@Peaco*ckTVCare @peaco*ckTV I having problems logging on my Samsung TV with the Peaco*ck new app it doesn't recognize my Comcast email and password.
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Billy Hicks (@18handicap) reported fromSugar Land, Texas
@Xfinity it's a shame that when I call customer service for another internet outage, your agent tries to sell me a mobile phone plan during the call "to reward me for being a subscriber since 1984." I want the internet fixed, not a sales pitch. @TXPrepSoftball
- Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas
Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Jeffrey Horton (@jeff_horton314) reported fromSugar Land, Texas
Comcast has been down since 2:00am fix your shiii
- Tony Garcia (@tgarcia1971) reported fromCinco Ranch, Texas
@peaco*ckTV This app doesn’t work properly... at least from the @Xfinity platform service... 👎
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- 🌸 ✨ Pretty Tea ✨🌸 (@Chinadollcityy) reported fromPecan Grove, Texas
Xfinity about to loose a customer 💯
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Chrystal (@chrystal_kruzic) reported fromNashville, Tennessee
Monday morning I’m going to Comcast and shutting this **** service off.
- ComcSt Xfinity is Overpriced (@RLoosepillows) reported
@Xfinity I am using your service to tell you to GO **** YOURSELF. I pay so much money and you do so little. You’re a jerk
- hehexd (@justarandom46) reported
@PoppaElite @JesseKazam @Kleanisklean Xfinity has fiber. I have the same up and down on Xfinity...
- Art Martinez🏳️🌈 (@itartmarti) reported
@HarleyQuinn24x What would happen if he stay with Ford I think he would've ended up Gillette Evernham Motorsports which would be been Petty Motorsports down the road so we couldve seen Chase Elliott in the 43 and 9 in the Xfinity series
- cougforlife (@COUGforLIFE) reported
@CougTat @OldSchoolCoug @Xfinity My decision to cut Xfinity boiled down to two questions:-Does Xfinity provide programming I can’t get elsewhere?-Does Xfinity provide any functionality that’s superior?Answer to both was ‘No’.
- Barbara E. 🇲🇾 (@BarbaraE1957) reported
@brainburp13 @CoxComm My cable bill through Comcast is horrible. It goes up every year for no reason and they won’t even try to help you out. It’s thievery.
- Amanda Russell-Brown (She/Her) (@BleedOrange3) reported fromNorton Center, Massachusetts
Ugh. Behind on the Xfinity race. Noah had a rocket today despite being an accident magnet. The first was a driving incident. The second one was a huge mistake by the 8. You're next to playoff drivers. Layoff and go back to ARCA.
- NonSequitur93 - Amaterasu 💚 (@nonsequitur93) reported
i'm dropping frames like a mf! Trying my best to fix it but Xfinity hates my *** 🤬
- EmptyClip.FB (@EmptyClipFB) reported
@Xfinity literal worst service In Florida. Constant speed drops at night.
- Donkey Haute (@WeHaveFossils) reported
@ESPNHky : Could you be screwing up your NHL rights up any harder? Tonight, as I sit here in Silver Spring, MD using the ESPN+ app on my Xfinity box, I can't pull up either feed for the Flyers-Panthers game due to a blackout location. Get your act together.
