iPhone charging port not working? Try these 12 fixes (2024) (2024)

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Trying to figure out why your iPhone mysteriously stopped charging can be a tedious process. If the issue is hardware-related, you are left with a limited set of options to fix the problem. Software issues and glitches can be dealt with a quick restart or OS update. Those who recently upgraded to the new iPhone 15 Series may be more puzzled trying to figure out what’s wrong with the USB Type-C port. So, here are 12 catch-all fixes for the ‘iPhone charging port not working’ issue.

Read Also: WWDC 2024: Here is what to expect from this year’s Apple Worldwide Developers Conference

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Table of Contents

Why won’t my iPhone charge when connected to the charger?

Your iPhone refusing to charge could be due to a bunch of reasons. Here are some of them:

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  • Damaged charging cable
  • Excess dirt in the USB/Lightning port
  • Hardware damage to the USB/Lightning port
  • Software issues in the background
  • Water damage to the charging port
  • Overheating issues

Check the power adapter

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One of our biggest pet peeves with iPhones is that they don’t come with a power adapter inside the box. If you’re using an older, beat-up charger for your iPhone, it may be time to get a new one. To confirm that the issue lies with the power adapter, use it to charge another phone. If you face a similar problem as your iPhone, it is certainly time to get a new charger.

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Check the charging cable

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If the charging cable isn’t fitting perfectly in the USB/lightning port of your iPhone, you should investigate the cable for any damage. USB/lightning cables are more fragile than you think. The area around the connector sees a lot of movement and can wear out pretty easily. If you notice any slight tears, it is time to replace the cable.

Clean the charging port

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Over a period of time, dust, grime, and lint can accumulate inside your iPhone’s charging port, leading to a loose connection when you plug in the charging cable. If you need to hold your iPhone a certain way to get the connection right, it is a telltale sign that the charging port is not working and needs to be fixed. The good news is that it can be cleaned pretty easily. Use a flashlight to check if there are any large pieces of link clogging the port. Use a small tweezer to pull them out. Then, take a toothpick and gently scrape the surface of the port to unsettle the dirt. Give the phone a few taps to let out the dirt. Blow air into the port to further clear the dust.

Remove the phone cover

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The cutout for the charging port on cheap or knock-off iPhone covers is often not placed in the right position. In this case, it can be a struggle to plug in the charging cable. Take off the phone cover and try again. If you experience no trouble, it may be time to get a new cover for your iPhone. Make sure you buy iPhone-compatible cases from well-known brands. A shoddy, knock-off case will only create more problems.

Use a different power outlet

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It is possible that the fault lies not with your iPhone’s charging port but with the wall outlet. A loosely fitting power adapter cannot efficiently charge your iPhone. Switch to a different wall outlet and observe if there is any difference in the charging speed. You can also connect your iPhone to a power bank instead of a wall outlet for this task.

Remove excess water in case of a spill

Modern iPhones are rated IP68 for dust and water resistance while being able to survive water damage up to 6m for 30 minutes. If you accidentally spilt water over your iPhone, the droplets may find their way inside the charging port. This could be why your iPhone’s charging port is not working. Make sure you remove the water from the port before plugging in the charger. A few gentle taps should take care of this. To make sure the port is completely dry, take a cotton swap and rub it over its walls. Leave the phone in a cool and dry area for a few hours to ensure it is completely dry before charging it.

Don’t use your iPhone while charging

Exerting stress on the battery while it is charging can hamper the charging speed while also reducing its lifespan. It is a good idea to keep your iPhone undisturbed while it is charging. Performing power-intensive tasks like gaming, video recording, and photo/video editing while charging will only cause the phone to overheat and take longer to charge. Try these 9 fixes if your iPhone’s battery keeps draining while it is on charge.

Restart your phone

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If there is no physical damage to your iPhone, power adapter, or charging cable, the issue is likely software-related. The most basic software glitches on your iPhone can be fixed by a quick restart. Press and hold the side key along with a volume key until you see the power menu on the screen. Drag the power slider across the screen to turn off your iPhone. Press and hold the side key again to turn it back on.

Turn off optimised charging

Optimised charging makes your iPhone trickle charge past 80% at night. Here’s how you can turn it off.

Step 1: Go to Settings and select Battery.

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Step 2: Select Battery Health.

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Step 3: Turn off the toggle switch for Optimised Battery Charging.

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Update iOS

Step 1: Make sure your iPhone is connected to a WiFi network and plug in its charger.

Step 2: Go to Settings and select General.

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Step 3: Select Software Update.

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Step 4: Tap on Download and Install.

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Perform a factory reset

If nothing else works, it may be time to perform a factory reset on your iPhone. Make sure all the personal data on your phone is backed up before you go through with it.

Step 1: Go to Settings and select General.

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Step 2: Tap on Transfer or Reset Device.

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Step 3: Hit Reset.

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Step 4: Select Reset All Settings.

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Use Apple Care

In the case of physical damage to your iPhone’s charging port, your only option is to get it fixed at an Apple-authorised repair centre. If you have Apple Care, you can get the charging port replaced at no additional cost. Check out this article to learn how you can make an appointment at the Apple Store Genius Bar for any repair-related enquiries.

Frequently Asked Questions (FAQs)

Why is my iPhone’s charging cable fitting loosely in the port?

This is because of the dust and grime that has accumulated in the charging port. Use a tweezer to pull out the larger pieces of lint and scrape the walls of the port with a toothpick to unsettle the dirt. Once the port has been cleaned, the charging cable will fit into it perfectly again.

How do I remove water from my iPhone’s charging port?

Gently tap the phone against a solid surface to remove the large droplets of water from the charging port. Then, use a cotton swab to dry the moist area. Leave the iPhone in a cool, dry place for a few hours to let it completely dry out.

Which cable do I need to charge my iPhone 15?

The iPhone 15 series uses a USB Type-C cable for charging.

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Conclusion

These are the top 12 ways to fix the iPhone charging port if it is not working. If you know of any other ways to fix this problem, let us know in the comments! While you’re here, read this article to find out everything we know about the upcoming iPhone 16 Series so far!

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iPhone charging port not working? Try these 12 fixes (2024) (2024)

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